About 3 weeks ago, we started noticing a pattern with the organization we were working with for our home study. They weren't returning our phone calls or emails in a timely manner (or at all). While this organization was the lowest price we could find, the service was terrible. There's lots of paperwork and we didn't want to mess anything up that would slow down our approval but they were completely absent when we needed support. Setback.
We decided to move on and seek out another home study organization. We quickly found Adopt MN (aka Wellspring Adoption). Someone has answered the phone each time we called and emails are replied within a day or so. They have been great and even though they cost a little more, we know this was the right decision. Praise.
Now, two weeks after starting over with a new organization, we are sending in our home study paperwork packet! It's taken far too much time and sweat equity to get this stuff done but we're so excited to be done with this phase of the adoption process. Here's to hoping we pass the background checks! Relief.
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